Reviews + Testimonials

  Interior Deluxe

When I had a question about my order, someone returned my call quickly. My pendant light arrived in excellent condition.

It has been a pleasure purchasing from you. The service has been excellent and prompt. I look forward to future dealings with you and your company.

Thank you for this beautiful fixture! I am excited to own it! I'm also pleased to have the opportunity to do business with you. Best of luck with your web business!

This is just to let you know that we finally installed the three lamps in our new apartment, and they not only work, but also look stunning! I want to thank you for doing business with me. It has been a true pleasure, and I hope we can do more in the future.

Hi,
I am in Cancun and very happy with my chandellier and my lamp, thank you very much for your attention and great service.

Hi
I love this light fixture. It is beautiful!!!! If I want to order an additional one or maybe three what would the lead times be?
Thanks

Thank you for the great service, we will be happy to do some more business with you in the future.

Best Regards,

I am very happy with my sconces. They look great. I was wondering if either of them took higher wattage bulbs and, if so, could I buy them from you?
Thank you,

Thank you very much for the Bolo shade replacement. Very kind of you to provide such quick help :)

Hi Ingo, just wish to say thank you very much, I received my lamps within a few days of the despatch date - ultra fast!!
And thank you again for your communication, much appreciated. Will definitely shop with you again!
Kind Regards

I can't say enough great things about the customer service from Interior-Deluxe! I ordered two chandeliers from them and the price was unbeatable. We wanted one of the fixtures with a base finish that wasn't shown in their online catalog, but in a phone conversation, I was assured they could get what I wanted. After I placed my order, I received an email from Interior-Deluxe confirming the finish I requested. I'm a happy camper, but the customer service had just begun. One of the  handeliers was ultra-modern and German. When it arrived from Germany, it became apparent it was wired with a European transformer for the halogen lights and would not work with US wiring. Ingo at Interior-Deluxe apologized for the problem and said they would send out a US-compatible transformer ASAP. In addition, Interior-Deluxe sent me bulbs (lamps) for BOTH fixtures and a brushed nickel plate (matching the modern fixture) to cover the ceiling electrical box. No extra charges, no questions, no referring the problem back to the manufacturer, just quick, helpful, what-can-we-do-to-make-this-right service.Ordering from the Internet can be fraught with problems, but I would recommend Interior-Deluxe to anyone. Each person I dealt with was very efficient, very pleasant and extremely helpful. Ask for Ingo; he can provide you with my contact information.

Excellent, great communication, immediate response to enquiries , always price matched and delivery on time. Interior deluxe is my first resource when buying light fittings for Australian Clients.

Julius,

Helen from Sydney, I have just received my PH5, I cannot believe the delivery time, 2 weeks earlier than scheduled. It looks beautiful, cannot wait until it is hanging from the ceiling.
Great service - great product. Thank you

I tried to add this to the testimonials, could not, you have my permission to add it.

Hi, I wish to express my feedback for your online shop. I'm very impressed by how easy it is to order your lights from this online shop. Not only are their prices for the lights reasonable, their customer service is impeccable, not to mention they also managed to ship my order just in time for X'mas in my new home. It only took 5 working days for my light to arrive, directly from the manufacturer in Germany to Singapore. I would certainly shop here again and highly recommend. Thank you so much!

Regards,

Dear Angelika,

Thanks for the update. I am very happy with your customer service, so I will wait for Light au Lait light, provided that I can amend the delivery address.

I would like to take a moment to express my gratitude to you and your staff for your professionalism while dealing with my recent order. Your employee's, Julius and Ellen, were very accommodating and especially helpful. Anyone who says that customer service is lacking in today's day and age has not had the pleasure of dealing with your company. Not only will I not hesitate to look to Interior-Deluxe for my future lighting needs, but your company's name will be at the top of my list for referrals. And, your products are amazing to boot!

Thank you for your commitment to great customer service. Keep up the good work.

Sincerely,

To all of you at Interior-Deluxe that make things happen!

I am sooooo very pleased my lamp ordered on Receipt No: 0423-1789-2621-6089 was here well before Christmas and is assembled and looking lovely in the recreation room. A Great Big Thank You to all of the staff at Interior-Deluxe that make it all come together.

Sincerely,

Dear Interior-Deluxe,

I am writing to both thank you and commend you and your organization on the recent order I placed and received today.

I have never made such a significant purchase online and after this experience, however I now will only make future purchases using your website.
From the exceptional cusomer service and follow up I received both before and after I made the order, it was superb. The order arrived promptly as indicated and I received tracking notifications to keep informed hrough the shipping process.

Aside from the excellent customer service experience, the 2 fixtures from Anthologie Quartett are AMAZINGLY BEAUTIFUL.

THANK YOU for your all your efforts--the attention to detail is much appreciated.

Best Regards until my next purchase,